Frequently Asked Questions
Everything you need to know about enhancing your living space with Brisks.
What are your standard shipping times for furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, standard delivery typically takes between 5 to 10 business days. Large furniture items may require additional time for specialized freight handling.
Do you offer white-glove delivery services?
Yes, we offer white-glove delivery for an additional fee on select large furniture pieces. This service includes room-of-choice delivery, assembly, and removal of all packaging materials.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging and unused condition. Please note that custom-made or final sale items are not eligible for return.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website. You can also view your order status by logging into your Brisks account.
Are your wood products sustainably sourced?
Quality and ethics are our priorities. We partner with manufacturers who utilize FSC-certified timber and sustainable harvesting practices to ensure our home products are environmentally responsible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for larger purchases.